Privacy Policy

1. Information We Collect

We collect personal information that you provide to us, such as your name, email address, phone number, PAN, and Aadhaar number. PAN or Aadhaar number is not required during sign-up, but it may be required when you perform certain services such as recharge or bill payment for KYC (Know Your Customer) verification purposes.

We may also collect information about how you use our services through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

We may also use your information for service-related notifications or reminders, subject to your communication preferences.

3. Information Sharing and Disclosure

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our platform, such as payment processors or technical service partners. We may also disclose information when required by law or regulatory authorities.

We may share aggregated or anonymized information that cannot reasonably be used to identify you.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain types of processing of your data.

To exercise these rights, please contact us using the information provided in the Contact Us section.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the “Last Updated” date at the top.

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us through the information provided below:

MitraPe Support
Email: support@mitrape.in